EA’s implementation of loot boxes has come under plenty of fire, even relative to the general outcry against the mechanic. The pushback against Battlefront 2 loot boxes was so intense that EA reworked the entire system, and the wild popularity of FIFA Ultimate Team means that it has gotten scrutiny even from watchdog groups and governmental organisations.

Produced by: Richard Bradbury & Jeff Sandhu & Freda Liu

Presented by: Richard Bradbury & Jeff Sandhu & Freda Liu

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Tags:  loot box,  rewards,  EA,  ethics,  surprise mechanics,  FIFA,