Did you know that 2018 marks the 26th birthday of text messaging. We’ve come a long from the days where you’d have to press number 2 three times to get a letter C to now where you can just speak into text. It’s like somehow, everyone in this world just agreed that this will be the way forward. Now, communication didn’t only change in the social aspect but businesses as well. The need for an omnichannel solution is needed more than ever with a variety of ways for organisations to be in touch. C.S. GILL, Regional Sales Manager, Infobip talks about the current state of communications for enterprises and the future of enterprise communications.

Produced by: Jeff Sandhu

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Tags:  tech talk,  sms,  whatsapp,  text,  infobip,  wechat,  instant messaging,  text messaging,  omni,  omnichannel,  enterprise communication