The Federation of Malaysian Consumers Associations (Fomca) has called for the Malaysia Competition Commission (MyCC) to be revamped over its perceived inaction on Touch ‘n Go’s alleged “monopolistic behaviour”. On top of that, the calls for the improvement of Touch n Go has been increasing. We dissect these issues, as well as possible ways for the system provider to improve.

Image credit: N Azlin Sha / Shutterstock.com

Produced by: Alia Zefri

Presented by: Sharmilla Ganesan, Lee Chwi Lynn

This and more than 60,000 other podcasts in your hand. Download the all new BFM mobile app.

Categories:  Corporates,  controversies

Tags:  touch n' go,  rfid,  public transport,  consumer protection,