BFM 89.9

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Showing 1 to 17 of 30 results.
 



Trending Today: Rate Our Govt's Customer Service

Trending Today: Rate Our Govt's Customer Service

AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience

AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience

Byron Fernandez, Executive Vice President & Group Chief Information Officer , TDCX

Using Tech to Recommend the Best Handymen & Service Experts

Using Tech to Recommend the Best Handymen & Service Experts

Lua Jes Min, CEO, Recommend.my

Digital and Personalised Customer Service

Digital and Personalised Customer Service

Guray Ozturk, Business Development Director, Infobip

When Is It Okay To Be Mad At Your Waiter?

When Is It Okay To Be Mad At Your Waiter?

Hello, May I Speak To A Human?!

Hello, May I Speak To A Human?!

Premkumar Chandrashegaran, Head of Data Science, Omnilytics

Today On Twitter: The Customer Is (Not) Always Right

Today On Twitter: The Customer Is (Not) Always Right

Humanising Your Customer Service Bots

Humanising Your Customer Service Bots

Anirudh Shenoy, Senior Product Manager, Yellow.ai

Talkative AI

Talkative AI

Rajesh Ganesan, ManageEngine

The Human Voice in an AI Future

The Human Voice in an AI Future

Ravi Saraogi, Uniphore

Audio Is Not Dead, Yet.

Audio Is Not Dead, Yet.

The Next Normal: Cloud Communications

The Next Normal: Cloud Communications

CS Gill, Infobip Malaysia

Embracing Technology For Better Customer Experiences

Embracing Technology For Better Customer Experiences

Scott Rigby, Adobe

Hospitality Asia Platinum Awards

Hospitality Asia Platinum Awards

Jenn Ong

Difficult Customer? Seven Proven Strategies To Turn The Relationship Around

Difficult Customer? Seven Proven Strategies To Turn The Relationship Around

Richard Bradbury | Freda Liu | Arvindh Yuvaraj

How Do You Tell If A Bot Is Human?

How Do You Tell If A Bot Is Human?

Richard Bradbury | Freda Liu | Christine Wong

 
 




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Listen now : BFM 89.9 -- The Business Station

Today’s Shows



6:00 AM

The 6AM Stretch

7:00 AM

World Market Watch

7:15 AM

Morning Brief

7:30 AM

Morning Brief

7:45 AM

Top Story

8:00 AM

The Breakfast Grille

8:30 AM

Morning Brief

8:45 AM

Morning Brief

9:00 AM

Opening Bell

9:15 AM

Opening Bell

9:35 AM

The Property Show

10:05 AM

Open For Business

George Lee, the Founder and CEO of Innov8tif Solutions Sdn Bhd

11:00 AM

The Workplace

Violet Yeo, Co-founder of Cloudsquire

12:00 PM

Enterprise Explores

Arina Kok, Partner, EY

1:00 PM

The Breakfast Grille Repeat

2:05 PM

Discovery Hour

By the Book: Bibliography - Salman Rushdie

3:05 PM

Earth Matters

What is the Nature Conservation Index?; Chrishen Gomez, PHD Student, University of Oxford, and Researcher, Oxford’s Wildlife Conservation Research Unit (WildCRU)

4:05 PM

Health & Living

Public Health: Why Was Pneumonia The Top Cause Of Death in 2023?; Azrul Mohd Khalib, CEO, Galen Centre for Health & Social Policy | Prof Dr Ahmad Izuanuddin Ismail, President, Malaysian Thoracic Society | Dr Mohd Arif Mohd Zim, Consultant Respiratory Physician

5:00 PM

Top 5 at 5

6:00 PM

Good Things

TBC; Justin Lee, Director, Bike Commute Malaysia

7:00 PM

Made in Malaysia

The Global Threads Malay Textiles Weave; The Global Threads Malay Textiles Weave; The Global Threads Malay Textiles Weave; The Global Threads Malay Textiles Weave; John Ang, textile collector, art historian and curator

8:00 PM

Cruise Control

Daniel Fernandez, Managing Editor, dsf.my

9:00 PM

The Pulse